You made it here! This means that you want to be a part of something very special and make a difference in your community.

We at Matthews HELP Center are working together to help our neighbors in need. We are, as our logo expresses, “A House with a Heart.”

There are many wonderful opportunities here for individuals and groups to share their talents and time. Our volunteers’ kind spirits and generosity are what allow us to serve those suffering in a crisis situation. Please consider joining our mission. In return for a few hours each week volunteers receive a tremendous sense of accomplishment.


Our weekly volunteer opportunities are four-hour shifts:

Monday - Saturday

9:00 am -1:00 pm
1:00 pm - 5:00 pm

What our volunteers have to say

“It has become one of my favorite places to be. My colleagues are a joy to work with.  We take care of each other and, as a bonus, we make each other laugh! I'm doing work that is not only a gift to the community I have come to love but it is always cheerful work and lifts my spirits.”

- Connie R. Housewares

“I have been working with the Matthews HELP Center for over two years. I most enjoy sorting and organizing to make sure that we only stock our shelves with the best quality items.”

- Brendan C. 

BackPorch Treasures Customer Service











Greeting Customers and General Customer Service

  • Customer Service
  • Cashier
  • Working with Computer Cashiering (POS) System
  • Bagging merchandise
  • Lifting up to 15 pounds
  • Cleaning areas as needed
  • Standing, walking, bending for 4-hour shift

Receiving Area


  • Greeting donors
  • Accepting community donations
  • Helping to remove items from donor's vehicle
  • Sorting donations
  • Ability to lift 35 pounds
  • Working outside year-round in various types of weather
  • Standing, walking, bending for 4-hour shift

Inspecting and Pricing Donations











  • Examining and pricing donations to be sold in Backporch Treasures Thrift Boutique
  • Stocking shelves and racks on sales floor
  • Cleaning shelves and racks as needed
  • Requires lifting up to 35 pounds
  • Standing, walking, bending for 4-hour shift

Apply Now and Join The Fun!

We have approximately 170 weekly volunteers who give their time throughout the year. We also have numerous groups and organizations who come to team build and give back.

We would love to have you join our volunteer team!

Questions? Call 704-847-8383 and ask for Leslie.




Individual Application

Matthews HELP Center seeks volunteers who can commit to a weekly 4-hour shift between Monday and Saturday. To view a list of our current volunteer vacancies, after you begin completing the applications click on SPECIFIC DEPARTMENT AND ROLE.  When your application has been successfully submitted you will receive an acknowledgment. Please check your email for future correspondence. Thank you for your interest in volunteering.

If you have questions or are experiencing issues with submitting your application, please contact Melinda Wilshire, Director of Community and Volunteer Engagement at melinda@matthewshelpcenter.org.

Group Application (3+ Individuals)

Matthews HELP Center has group volunteer opportunities from time to time. If your group is interested in volunteering, please complete the Group Application. Once your application has been received, you will be contacted to discuss your group’s interests and potential opportunities.

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