The mission of Matthews HELP Center is to help our neighbors and those in surrounding communities survive financial crisis by providing short-term assistance.

Welcome to Matthews HELP Center!

Our vision is to be the central location in our community where help and resources are provided to those in need. The core values practiced daily by all staff state: in everything we do, we will act with respect, compassion and a determination to improve the quality of life for those we serve.

Centrally located in the Town of Matthews, we serve the following zip code areas:

28079 - Stallings, Indian Trail
28104 - Matthews
28105 - Matthews
28226 - Charlotte
28270 - Charlotte

Thank you to all who have contributed to our mission of providing programs and services that meet life's basic needs for those in crisis.

If you are in need of assistance, please click here.

Matthews HELP Center COVID 19 Response

As many of you know, events surrounding the COVID-19 virus are evolving rapidly and daily. Matthews HELP Center (MHC) is committed to serving our community in the best possible way during this changing environment while taking precautions for the health and safety of our staff, volunteers, clients and customers. We are a resource to help our neighbors during a time of financial struggle and we will do so to the best of our abilities. We know that the population that we serve needs us more than ever and we want to assist in the best possible way.

As a result we will be taking some measures to ensure the protection of our MHC community that may change depending on new information.

Food Pantry

  • In order to continue to assist and limit physical contact our Social Service department will be open by phone appointment only Monday and Thursday 10am -1pm only. Please call us at (704) 847-8383 to triage your need during those times or visit our website at and send our team an email. We only serve the following zip codes: 28104, 28105, 28226, 28270 and 28079. If you are not in our service area we can provide resources to other organizations that may be able to assist.
  • Until further notice, we will only be offering curbside pickup from our Food Pantry.  If you need food assistance please call ahead to schedule your curbside pickup.  Please contact us at (704) 847-8383

Backporch Treasures Thrift Boutique

  • In order to do our part by keeping our volunteers and community safe we have decided to suspend all operations of Backporch Treasures Thrift Boutique until further notice. (Please hold all your donations until further notice.)

On behalf of the entire MHC team and Board of Directors, we thank you for your support and continued flexibility as things change throughout this process. We remain dedicated to our work to strengthen, provide help and hope to our community one neighbor at a time. Please visit our website for additional information or to make a financial donation