The mission of Matthews HELP Center is to help our neighbors and those in surrounding communities survive financial crisis by providing short-term assistance.

Welcome to Matthews HELP Center!

Our vision is to be the central location in our community where help and resources are provided to those in need. The core values practiced daily by all staff state: in everything we do, we will act with respect, compassion and a determination to improve the quality of life for those we serve.

Thank you to all who have contributed to our mission of providing programs and services that meet life's basic needs for those in crisis.

Anytime is the perfect time to show those around you how much you care. Birthday gifts, Mother's Day and Father's Day gifts for the person on your list who has everything or the one for whom it is hard to buy, consider making a donation in honor of... them or in memory of someone special as a gift. In return, your donation will be recognized and a letter will be sent sharing with them your gracious gesture.

How to Help Today

Current Volunteer Needs

Thrift Shop - Saturday PM
Thrift Shop - Saturday AM


Food Pantry and Administrative Needs

URGENT NEEDS for Food Pantry:

Mashed Potatoes (Instant)

BounceBack Backpack Needs

URGENT NEEDS for Bounceback Backpack:

Canned Corn
Instant Rice (cups or pouches)
Macaroni & Cheese
Breakfast Cereal Bars
Individually Boxed Raisins

Pop-top cans are preferred for all canned items. For more information, please call Kelly Trott, Social Worker, at 704-847-8383, Ext. 231 or email her at

IMPORTANT DROP OFF INFORMATION! Please bring your donations for BounceBack Backpack Program to the Administration and Seasonal Programs location at 230 West John Street, Matthews, NC 28105 (at the corner of Ames and West John, diagonally across the street from the HELP Center). The parking lot is in the rear of the building and you may enter the building through the door adjacent to the parking lot.

Our Services

The Matthews Help Center offers the following services to our clients:

Featured Testimonial

Today, I visited Matthews HELP Center. I was presented with one of your best representatives, Mrs. Kelly. She greeted me with the most beautiful smile.

We gathered in her office where she asked me the most concerning questions. She was very attentive to my needs. She expressed great care and concern for me continuing my education. She was willing to exhaust every avenue to help me.

In this day and age, you don't meet people like her often. Kelly, you are truly a Godsend. God will bless you for your concern and genuine love for people. You have truly made a difference in my life. Keep doing what you are doing. It comes natural for you. You are truly an angel.

Thank you with all my heart for making my life a little easier.


More Testimonials

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